Privacy Policy for Exstatic Chiropractic
Effective Date: 09/2011 – Updated 12/2024

Exstatic Chiropractic (“we,” “our,” “us”) respects your privacy and is committed to protecting your information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit https://exstaticchiropractic.com.

1. Information We Collect

Our website primarily provides information about our services and allows users to book consultations. We collect:

• Personal Information: Name, contact details (e.g., phone number, email), and appointment preferences provided during booking.
• Non-Personal Information: Technical data such as IP addresses, browser type, and website usage patterns, collected automatically for performance analysis.
• Medical Information: Medical information shared offline or electronically may include past, present, or future health conditions, treatments, and payment details.

2. How We Use Your Information

We use your information to:

• Confirm and manage consultation bookings.
• Address inquiries and provide customer support.
• Analyze website traffic and improve user experience.
• Deliver treatment and coordinate care.
• Obtain payment for services and manage billing.
• Comply with legal or regulatory requirements.

3. Sharing Your Information

We may share your information in the following scenarios:

• Service Providers: With trusted third-party platforms for scheduling or website maintenance.
• Healthcare Coordination: With specialists or healthcare providers as part of treatment.
• Legal Requirements: When required by law, such as to report injuries or abuse.
• Government Agencies: For public health activities, oversight, or other authorized functions.

4. HIPAA Compliance

We adhere to the Health Insurance Portability and Accountability Act (HIPAA) to ensure the confidentiality and security of Protected Health Information (PHI). Key elements include:

• Limited disclosure for treatment, payment, or healthcare operations.
• Authorization required for non-routine uses of PHI.
• Patient rights to access, amend, or request restrictions on their medical information.

5. Your Privacy Rights

You have the right to:

• Request information about the personal data we hold.
• Request corrections or amendments to inaccurate information.
• Request an accounting of disclosures for the past six years (excluding treatment and payment).
• Request restrictions on certain uses and disclosures of medical information.
• File complaints regarding privacy practices without fear of retaliation.

6. Security Measures

We implement security measures to protect your personal and medical information:

• Secure website connections with SSL encryption.
• Policies to ensure third-party compliance with data protection standards.
• Safeguards for electronic health records (EHR) and offline documentation.

7. Third-Party Links

Our website may include links to external sites. We are not responsible for their privacy practices.

8. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated “Effective Date.” Copies are available upon request.

9. Filing Complaints

If you believe your privacy rights have been violated, you can file a complaint:

• With Us: Contact our HIPAA Privacy Officer at (850) 660-8226 or mail it to our clinic.
• With the Federal Government: File a complaint with the Office for Civil Rights via hhs.gov.

10. Contact Us

For questions about this Privacy Policy, contact us at:

Exstatic Chiropractic
2819 Mahan Dr Suite 102, Tallahassee, FL 32308
(850) 660-8226
info@exstaticchiropractic.com